ExpertCare
Dedication Beyond Delivery
Trust your equipment to the people who know it bestPatient care is your utmost priority, so it's essential for us to ensure that your lifesaving equipment is ready — every time it’s needed. That's why we offer ExpertCare™ Services by ZOLL® — the ultimate service plan. |
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Why ExpertCare?
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Our commitment to service and support extends well beyond equipment deliveryZOLL field technicians are dedicated to providing the highest-quality customer service in the industry and are experts on the operation of every piece of ZOLL equipment. |
“ZOLL's Field Service Team has been responsive to our every request and have worked tirelessly to ensure that our equipment is maintained with little to no downtime. We would recommend their Field Service Program to anyone.”
Bill Mergendahl, Chief Executive Officer, Pro EMS, Cambridge, MA
ZOLL Service Depot
Located at our headquarters in Chelmsford, MA, our ISO-certified service depot performs repairs and preventive maintenance for all ZOLL devices.
A systematic approachAll serviced devices undergo a rigorous and systematic recertification process prior to their return.
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We offer a variety of service contract options to suit your needs and your budget.
ExpertCare Service Plans
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PM Only | Basic | Precision | Worry-Free |
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*Dependent on geographical location.
**Excludes catastrophic damage/beyond repair.
***Upon failure (excluding physical damage).
ExpertCare Service Plans for Ventilators |
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PM | Precision | Worry-Free |
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Includes the Precision plan coverage plus:
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*Battery replacement included at 4-year PM, when PM or Precision plan is purchased for 4 or 5 years at time of sale. Dependent on geographic location.
**Refers to shipping costs for PM device only.
***Excludes catastrophic damage or damage beyond repair.
****Requires a calibration/calibration check and reset of calibration due date.
Interested in learning more about our ExpertCare Service Plans?
[email protected]
Call us: 800.348.9011