E-learning

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Frequently Asked Questions

    Q: What content is available?
    A: There are courses and/or instructional videos for ZOLL® products, including the AED Plus®, AED Pro®, Propaq® M, Propaq MD, R Series®, X Series®, and ZOLL AED 3® defibrillators; the Z Vent® portable ventilators; and the AutoPulse® resuscitation system. We also offer courses for Data Management software and Technical Training and are always expanding our content library to include new products and clinical education topics.

    Q: Who is E-learning designed for?
    A: While this will vary from product to product, content has been created for those working with patients in both the pre-hospital and hospital environments.

    Q: Is there a cost associated with this learning platform?
    A: No. Content is available free of charge for facilities that use ZOLL products.

    Q: How can I register myself or my organization for E-learning?
    A: Send an email. Tell us what facility you work for and what device(s) you are looking to learn more about. We will provide instructions along with a customized registration link.

    Q: Can content be accessed from any computer? Can I use the site on my phone or tablet?
    A: Yes, ZOLL E-learning has a fully responsive design that will work on any device. A connection to the Internet is required. Use the latest version of your browser.

    Q: If my organization already has an LMS, can we still use your courses?
    A: The courses can be used with most third-party LMS's.

    Q: My facility has a firewall. Will that affect my ability to use ZOLL E-learning?
    A: It might. Contact your facility's IT department if you cannot access the site.

    Q: Does content need to be completed in one sitting, or can I come back at a later time?
    A: Learners can proceed at their own pace and can return to a course at any time. ZOLL E-learning is available 24 hours a day, 7 days a week. Once assigned content is completed, it can be reviewed for a refresher. Profiles are removed after 18 consecutive months of non-use.

    Q: What do I do if I forget my password?
    A: Click "Profile Assistance," located under the Login section of the ZOLL E-learning site.

    Q: Are courses or videos available in languages other than English?
    A: Yes, we do offer some translated content. Please email for a complete list of available courses.

    Q: Is my progress tracked?
    A: Yes, ZOLL E-learning software tracks your registration, enrollments, time in course, and course status (Not Started, Incomplete, or Completed). A designated administrator at your facility can also track employees' progress.

    Q: Are certificates available after content is completed?
    A: Yes, certificates are awarded after completing assigned content.

Need help signing up or have other questions? Don't worry; we can walk you through the process. Email [email protected] for assistance, or download our info sheet.